Texas Children's Hospital Houston - FAQs for Patients and Family Members

Texas Children's Hospital (TCH) in Houston, Texas, is a world-renowned healthcare institution dedicated to providing top-notch pediatric care. As one of the largest pediatric hospitals in the United States, Texas Children’s is equipped to handle a wide range of medical needs, from routine checkups to complex, specialized treatments. Whether you're a new patient, a family member, or planning your first visit, understanding the hospital's services, guidelines, and policies can make the experience smoother and less stressful. Here we’ll answer some of the most frequently asked questions (FAQs) for patients and their families to help you navigate your visit to Texas Children’s Hospital.

Texas Children's Hospital Houston

Texas Children's Hospital Houston - FAQs for Patients and Family Members

By Luxurway

1. What is Texas Children’s Hospital?

Texas Children's Hospital is a comprehensive pediatric healthcare facility located in the Texas Medical Center in Houston, Texas. It is renowned for providing expert medical care across a broad range of specialties, including cardiology, oncology, neurology, orthopedics, and more. Texas Children’s offers services to infants, children, and young adults up to the age of 21. The hospital is a teaching affiliate of Baylor College of Medicine and is known for its cutting-edge research and medical education.

Key Features:

  • Location: 6621 Fannin St, Houston, TX 77030.

  • Size: Over 800 beds, making it one of the largest pediatric hospitals in the U.S.

  • Rankings: Regularly ranked among the top pediatric hospitals in the nation.

Texas Children’s Hospital - TCH Hospital Houston - FAQs

2. How Do I Schedule an Appointment at Texas Children’s Hospital?

Scheduling an appointment at Texas Children’s Hospital is easy and can be done in several ways:

Through MyChart:

Patients with a MyChart account can schedule, reschedule, and cancel appointments, as well as communicate directly with their healthcare provider. If you don’t already have a MyChart account, you can create one by visiting the Texas Children’s MyChart website.

By Phone:

You can also make appointments by calling 832-824-1000. The hospital has a dedicated team available to assist with scheduling and answering any questions you may have about your appointment.

Referral Process:

For specialty care, a referral from your child’s primary care physician may be required. Ensure that your healthcare provider has referred your child to Texas Children’s before scheduling an appointment with the relevant specialty department.

3. What Types of Services Does Texas Children’s Hospital Offer?

Texas Children’s Hospital offers a comprehensive range of services designed to meet the medical needs of children and adolescents. Some of the hospital's key specialties and services include:

Pediatric Specialties:

  • Cardiology: Home to the Texas Children’s Heart Center, which specializes in treating heart conditions such as congenital heart defects and arrhythmias.

  • Oncology: One of the largest pediatric cancer centers in the nation, offering treatments like chemotherapy, surgery, radiation therapy, and bone marrow transplants.

  • Neurology: Providing care for a range of neurological conditions, from epilepsy to brain tumors.

  • Orthopedics: Specialized care for bone, joint, and spine issues, including trauma care and surgeries.

  • Pulmonology: Treating chronic respiratory conditions like asthma, cystic fibrosis, and sleep apnea.

  • Neonatal Intensive Care Unit (NICU): For premature and critically ill newborns requiring specialized care.

  • Pediatric Intensive Care Unit (PICU): For children who need intensive monitoring and specialized care.

General Pediatrics:

  • Routine checkups and vaccinations.

  • Behavioral health services, including therapy and counseling.

  • Preventative care and wellness services.

Surgical Services:

Texas Children’s offers a full range of pediatric surgeries, including cardiac, neurological, orthopedic, and general surgeries.


Texas Children's Patients Lodging

4. How Do I Get to Texas Children’s Hospital?

Texas Children’s Hospital is located in the heart of Texas Medical Center in Houston. The campus is easily accessible by car, public transportation, and other means of transport.

By Car:

Texas Children’s is conveniently located near downtown Houston, making it accessible from major highways such as Interstate 69 (I-69) and Interstate 610.

Parking:

There are several parking garages on-site, including Garage 1, Garage 2, and Garage 3, which are all within walking distance of the hospital's main entrance. Valet parking is also available at convenient locations around the hospital campus.

Public Transportation:

The hospital is well-served by METRO bus routes. Visitors can check the METRO website for updated schedules and routes to Texas Medical Center.

Shuttle Service:

Free shuttle services are available to transport patients and visitors between Texas Children’s Hospital and other medical facilities within the Texas Medical Center.

5. What Are the Visiting Hours and Policies?

Texas Children’s Hospital has specific visitor policies designed to ensure a safe and comfortable environment for both patients and their families. Below are some of the guidelines to keep in mind:

General Visiting Hours:

Visiting hours at Texas Children’s Hospital vary by department and unit. For example, the Neonatal Intensive Care Unit (NICU) and the Pediatric Intensive Care Unit (PICU) may have restricted visiting hours to minimize disruptions and allow for patient recovery.

Visitor Guidelines:

  • Visitors must generally be at least 16 years old, but exceptions can be made for siblings in certain cases.

  • All visitors must check in at the hospital’s front desk or unit entrance upon arrival.

  • Due to infection prevention measures, visitors who are feeling ill or have symptoms of illness are asked not to visit the hospital.

  • Family involvement in care is encouraged, and many parents or guardians are allowed to stay with their children overnight.

Special Guidelines for NICU and PICU:

  • Only two parents or guardians may visit the patient at a time in the NICU and PICU.

  • Family members should follow infection control protocols such as wearing masks, washing hands, and following other hospital guidelines.


Texas Children's Patients Lodging

LUXURWAY offers private fully-furnished homes and apartments for rent for Texas Children’s Hospital patients and their families.  A comfortable, peaceful and private home to rent near Texas Children’s.

Homes are fully-furnished, fully-renovated and all utilities-included within 1-5 miles (3-15 minute drive) from Texas Children’s Hospital.


Texas Children's Patients Lodging

An extended stay in Houston typically refers to a lodging option designed for people who need to stay for a longer period, usually a week or more.

Unlike traditional hotels, extended stay accommodations often provide more amenities and services to cater to long-term guests in Houston for Texas Children’s Hospital lodging or temporary housing near the Texas Medical Center.


Renting a Furnished Home or Apartment near Texas Children’s Hospital with Luxurway

For those needing longer stays in Houston, renting a furnished home or apartment through Luxurway offers comfort, privacy, and flexibility that hotels may not. Furnished lodging near Texas Children’s Hospital is ideal for patients undergoing extended treatment at TCH, as it provides a homelike environment, more space, and the ability to cook meals, which can be both comforting and cost-effective.

Benefits of Luxurway’s Furnished Rental Homes near TCH:

  1. Comfort and Privacy: A furnished rental provides the privacy and comfort of a home, with spacious living areas, fully equipped kitchens, and private bedrooms.

  2. Cost-Effective: For extended stays, renting a home or apartment is often more affordable than booking a hotel, especially with the added benefit of cooking your own meals.

  3. Convenience: With flexible rental terms and properties close to TCH, Luxurway offers easy access to appointments and surrounding amenities.

  4. Tailored Amenities: Luxurway properties come with premium amenities like high-speed internet, concierge services, fitness centers, and pet-friendly options, making your stay more enjoyable.

How to Rent a Home or Apartment with Luxurway

  • Browse Listings: Explore available properties on the Luxurway website or consult with their team to find a rental that suits your needs.

  • Consult with a Specialist: Get help in selecting the ideal property based on your preferences and proximity to TCH.

  • Book Your Stay: Reserve your rental through Luxurway, with assistance in lease agreements and payment terms.

  • Move In: Enjoy a fully furnished, hassle-free home during your treatment.

Renting a furnished home or apartment through Luxurway is a great option for those seeking comfort, convenience, and flexibility during their stay in Houston for Texas Children’s Hospital treatment.

Texas Children's Patients Lodging

7. Does Texas Children’s Hospital Offer Financial Assistance?

Yes, Texas Children’s Hospital offers financial assistance programs for families who may have difficulty paying for their child’s care.

Financial Assistance Programs:

  • Payment Plans: Families can set up payment arrangements to pay medical bills over time.

  • Charity Care: The hospital has a charity care program to reduce the cost of care for eligible families.

  • Insurance Assistance: The hospital’s billing department can assist families in understanding their insurance coverage and navigating claims.

For more information, families can contact Texas Children’s financial assistance team at 832-824-1000.

8. How Can I Access My Child’s Medical Records?

Texas Children’s Hospital uses the MyChart portal for patients and families to access medical records. Through MyChart, you can:

  • View lab results and your child’s medical history.

  • Schedule appointments.

  • Communicate with your child’s healthcare providers.

  • Request prescription refills.

If you need to transfer medical records to another provider, you can request this through the Medical Records Department or via the MyChart portal.

9. How Can I Contact Texas Children’s Hospital?

You can contact Texas Children’s Hospital using the following methods:

  • Phone: For general information or appointment scheduling, call 832-824-1000.

  • Website: Visit the official hospital website at www.texaschildrens.org for information about services, appointments, and more.

  • Social Media: Texas Children’s Hospital is active on social media platforms like Facebook, Twitter, and Instagram, where they share updates and information.

Texas Children's Patients Lodging

Next Steps for Texas Children’s Hospital patients?

Texas Children’s Hospital in Houston provides world-class healthcare services for children and young adults. With its comprehensive specialties, compassionate care, and state-of-the-art facilities, Texas Children’s ensures that each patient receives the highest level of care possible. By understanding the hospital's services, policies, and protocols, you can help make your experience smoother and more efficient. Whether you are seeking routine care or specialized treatments, Texas Children’s Hospital is a trusted partner in your child’s healthcare journey.


LUXURWAY offers Texas Children’s patient housing in Houston

Luxurway offers comfortable and affordable TCH housing with private fully-furnished homes for rent for Texas Children’s Hospital patients and their families.  We understand you may be coming to receive treatment and need a warm and peaceful home to rent near TCH. We are here to help.

We offer fully-furnished, fully-renovated and all utilities-included private home rentals located within 1-5 miles (3-15 minute drive) from Texas Children’s. Foregoe hotels near Texas Children’s Hospital, and instead contact us for TCH housing to rent a home away from home.

Contact us to inquire about our TCH hospital home rental availability and pricing for your stay in Houston.


MD Anderson Places to Stay

Frequently asked questions

  1. 1Where is the best place to stay near Texas Children’s Hospital?
    Luxurway is a top luxury option for furnished lodging near Texas Children's Hospital, known for its high-quality accommodations and services.

  2. Does Texas Children’s Hospital have a shuttle to the airport?
    Yes, Texas Children's Hospital offers shuttle services to and from local airports for patients and visitors.

  3. Is there a shuttle from Hobby Airport to Texas Children’s Hospital?
    Yes, shuttle options are available from Hobby Airport to Texas Children’s Hospital.

  4. Which airport is closer to Texas Children’s Hospital in Houston?
    William P. Hobby Airport is closer to Texas Children's Hospital than George Bush Intercontinental Airport.

  5. How big is Texas Children’s Hospital in Houston?
    Texas Children's Hospital is one of the largest children's hospitals in the U.S., with a sprawling campus that includes a wide range of specialized medical services and research facilities.

  6. Is Texas Children's Hospital located within the Texas Medical Center?
    Yes, Texas Children's Hospital is located within the Texas Medical Center, a large complex that houses many of Houston’s leading healthcare institutions.

  7. Does Texas Children’s Hospital have multiple locations?
    Yes, Texas Children's Hospital has several locations across the Houston area, including outpatient clinics and specialty centers.

  8. What is Texas Children's Hospital ranked?
    Texas Children's Hospital is consistently ranked among the best pediatric hospitals in the U.S. by U.S. News & World Report, particularly for its expertise in pediatrics and pediatric specialties.

  9. What are the best things to see and do around my hotel near Texas Children’s Hospital?
    Nearby attractions include the Houston Museum District, Hermann Park, the Houston Zoo, and Discovery Green Park, providing plenty of options for relaxation and exploration.

  10. What types of specialties does Texas Children's Hospital focus on?
    Texas Children's Hospital specializes in a variety of pediatric specialties, including cardiology, oncology, neurology, and surgery, among others.

  11. How do I make an appointment at Texas Children's Hospital?
    You can make an appointment online through their website or by calling their patient services department for scheduling.

  12. What insurance plans does Texas Children’s Hospital accept?
    Texas Children's Hospital accepts a wide range of insurance plans. It's recommended to check their website or contact their billing department for specific insurance information.

  13. What is the survival rate for patients treated at Texas Children's Hospital?
    Texas Children's Hospital has excellent survival rates, especially in its specialized pediatric care. The hospital publishes outcomes for various conditions on its website.

  14. How does Texas Children’s Hospital rank among pediatric hospitals?
    Texas Children's Hospital is consistently ranked among the top pediatric hospitals in the U.S., particularly for its comprehensive care and specialized treatment areas.

  15. What clinical trials are available at Texas Children’s Hospital?
    Texas Children's Hospital offers a variety of clinical trials for children with different medical conditions. You can explore available trials on their website.

  16. Does Texas Children’s Hospital offer second opinions?
    Yes, Texas Children's Hospital provides second opinions for patients and families looking to confirm or explore alternative treatment options.

  17. What support services are available for patients and families?
    Support services at Texas Children's Hospital include counseling, social work, nutritional guidance, spiritual care, and assistance for families navigating the hospital experience.

  18. How can I get to Texas Children’s Hospital from the airport?
    Shuttle services and rideshare options (e.g., Uber, Lyft) are available from both Hobby and George Bush Intercontinental Airports to Texas Children's Hospital.

  19. What accommodations are available for patients traveling to Texas Children’s Hospital?
    There are a variety of lodging options near Texas Children’s Hospital, including hotels, extended stays, and housing specifically designed for patients and their families to ensure comfort during their stay.

  20. Is Luxurway a credible and reputable housing provider?

    Yes, of course! For reference, please see our reviews and listings for TMC patients on the following:

1) Luxurway Google Reviews 

2) TMC.edu lodging list for patients and families

3) MD Anderson Joe's House lodging list for patients and families

4) Texas Children’s Hospital lodging list for patients and families

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