Texas Children’s Hospital - TCH Hospital Houston - FAQs

Texas Children's Hospital (TCH) in Houston is one of the largest and most respected pediatric hospitals in the world. It is known for its advanced treatments, compassionate care, and commitment to improving children's health. Whether you're preparing for a visit, a new patient, or seeking general information, this FAQ guide will provide helpful insights into Texas Children’s Hospital, covering everything from services to how to get there and important hospital policies.

1. What is Texas Children’s Hospital?

Texas Children's Hospital is a leading pediatric healthcare provider, offering specialized care for children from birth to young adulthood. Located in Houston, Texas, within the Texas Medical Center (TMC)—the largest medical complex in the world—Texas Children’s is consistently ranked among the top children's hospitals in the United States. It provides a wide range of services, including routine pediatric care, specialty care in cardiology, oncology, neurology, and more, as well as cutting-edge medical research and educational programs.

Key Facts About Texas Children’s Hospital:

Location: Main campus at 6621 Fannin St, Houston, TX 77030.
Affiliation: In partnership with the Baylor College of Medicine.
Size: Over 800 beds, one of the largest pediatric hospitals in the U.S.
Specialties: Cardiology, oncology, neurology, pulmonology, orthopedics, and more.

2. How Do I Make an Appointment at Texas Children’s Hospital?

Making an appointment at Texas Children’s Hospital is simple, whether you are an existing or new patient.

Online Appointment Scheduling:

Existing patients can schedule an appointment easily using the MyChart patient portal, which allows you to book appointments, review medical records, and communicate with your child’s healthcare team.

Phone Appointment Scheduling:

Appointments can also be made by calling the hospital’s main appointment line:

Phone: 832-824-1000.

Referral Process:

If your child’s primary care provider has referred you to Texas Children’s, the referral process is typically handled between the provider’s office and the hospital. Be sure to bring relevant medical records to your appointment.

Urgent Care or Emergency Appointments:

Texas Children’s Hospital offers Urgent Care centers for non-life-threatening conditions and an Emergency Department for more critical situations, available 24/7.

3. What Services Does Texas Children’s Hospital Provide?

Texas Children’s Hospital offers a comprehensive range of services, from general pediatric care to highly specialized treatments in many fields. Some of the key services include:

Specialty Care Services:

Cardiology: Home to the Texas Children’s Heart Center, offering advanced treatments for pediatric heart conditions, including congenital heart defects and heart surgery.
Oncology: The hospital is a leader in pediatric cancer care, offering services such as chemotherapy, bone marrow transplants, and radiation therapy.
Neurology: Treatment for pediatric neurological conditions, including epilepsy, brain tumors, and neurological disorders.
Orthopedics: Specialized care for bone, joint, and spine conditions in children, including trauma recovery and congenital orthopedic disorders.
Pulmonology: Expertise in treating respiratory issues like asthma, cystic fibrosis, and sleep apnea.
Neonatal Intensive Care Unit (NICU): Advanced care for premature or critically ill newborns.
Pediatric Intensive Care Unit (PICU): A unit dedicated to critically ill children requiring intensive monitoring and specialized care.

General Pediatric Services:

Routine pediatric exams and immunizations
Behavioral health and psychological services
Preventive care and wellness checks

4. How Do I Get to Texas Children’s Hospital?

Texas Children’s Hospital is located within the Texas Medical Center, one of the largest medical complexes globally, in Houston, TX.

Directions and Parking:

By Car: Texas Children’s Hospital is easily accessible from downtown Houston, just a 10-15 minute drive.
Parking: The hospital offers multiple parking garages on its campus, including Garage 1, Garage 2, and Garage 3, all located within walking distance of the main hospital. Valet parking services are also available for added convenience.
Public Transportation: Several METRO bus routes service the Texas Medical Center area. Visitors can check the METRO website for details on routes.
Shuttle Service: Free shuttle services are available to help transport patients and families between various Texas Children’s Hospital campuses.

5. What Are the Visiting Hours and Policies?

Texas Children’s Hospital generally provides flexible visiting hours, but specific units like the NICU or PICU may have restricted hours due to patient needs. Below are some general guidelines for visitors:

Visitor Guidelines:

Visitors must be at least 16 years old to visit most patient rooms, with exceptions made for siblings in some cases.
Sick visitors are asked to refrain from visiting to reduce the risk of infection to patients.
Family members are encouraged to participate in care, and in some cases, parents or guardians may be allowed to stay with their child overnight, especially in NICU or PICU units.
All visitors should comply with hospital rules and regulations for hygiene and safety, including handwashing and wearing masks in certain areas.

6. What Are the Hospital’s COVID-19 Protocols?

As of the latest updates, Texas Children’s Hospital continues to implement strict COVID-19 safety protocols to ensure the health and safety of patients, visitors, and staff. These measures include:

Visitor screening: All visitors are screened for symptoms before entering the facility.
Masking: Masks are required in public and patient care areas, and hospital staff also wear appropriate personal protective equipment (PPE).
Social distancing: Visitors should maintain safe distances where possible.
Visitor limits: Certain units, including the NICU and PICU, may have limits on the number of visitors allowed to reduce exposure.

These protocols may evolve, so it’s important to check the Texas Children’s Hospital website for the most up-to-date information before your visit.

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Renting a Furnished Home or Apartment near Texas Children’s Hospital with Luxurway

For those needing longer stays in Houston, renting a furnished home or apartment through Luxurway offers comfort, privacy, and flexibility that hotels may not. Furnished lodging near Texas Children’s Hospital is ideal for patients undergoing extended treatment at TCH, as it provides a homelike environment, more space, and the ability to cook meals, which can be both comforting and cost-effective.

Benefits of Luxurway’s Furnished Rental Homes near TCH:

Comfort and Privacy: A furnished rental provides the privacy and comfort of a home, with spacious living areas, fully equipped kitchens, and private bedrooms.
Cost-Effective: For extended stays, renting a home or apartment is often more affordable than booking a hotel, especially with the added benefit of cooking your own meals.
Convenience: With flexible rental terms and properties close to TCH, Luxurway offers easy access to appointments and surrounding amenities.
Tailored Amenities: Luxurway properties come with premium amenities like high-speed internet, concierge services, fitness centers, and pet-friendly options, making your stay more enjoyable.

How to Rent a Home or Apartment with Luxurway

Browse Listings: Explore available properties on the Luxurway website or consult with their team to find a rental that suits your needs.
Consult with a Specialist: Get help in selecting the ideal property based on your preferences and proximity to TCH.
Book Your Stay: Reserve your rental through Luxurway, with assistance in lease agreements and payment terms.
Move In: Enjoy a fully furnished, hassle-free home during your treatment.

Renting a furnished home or apartment through Luxurway is a great option for those seeking comfort, convenience, and flexibility during their stay in Houston for Texas Children’s Hospital treatment.

7. Does Texas Children’s Hospital Offer Financial Assistance?

Yes, Texas Children’s Hospital offers financial assistance to eligible families who may have difficulty paying for care. The hospital provides:

Payment Plans: Flexible options for families to pay over time.
Financial Assistance Programs: Available for families with financial needs to reduce medical costs.
Charity Care: Assistance that can help reduce the cost of treatment for eligible families.

If you need help with financial assistance, you can contact the hospital’s Financial Assistance Team at 832-824-1000 for more information and guidance.

8. How Can I Access Texas Children’s Hospital Medical Records?

Texas Children’s Hospital offers a convenient way to access your child’s medical records through its MyChart portal. This secure online platform allows you to:

View lab results and medical history.
Schedule appointments and manage your child’s care.
Request prescription refills.
Communicate with healthcare providers.

You can also request medical records to be transferred to another provider by visiting the hospital’s Medical Records department or making the request through the MyChart system.

9. Is Texas Children’s Hospital Involved in Research and Education?

Yes! Texas Children’s Hospital is deeply involved in medical research and education. It is affiliated with Baylor College of Medicine, and researchers at Texas Children’s are conducting innovative studies to improve pediatric care in specialties such as genetics, cancer, and immunology.

Additionally, Texas Children’s provides training for future pediatricians, surgeons, and specialists through its medical education programs, including residency and fellowship opportunities.

10. How Do I Contact Texas Children’s Hospital?

For general inquiries or to schedule an appointment, you can contact Texas Children’s Hospital using the following methods:

Phone: 832-824-1000 for appointment scheduling and general information.
Website: www.texaschildrens.org
Social Media: Texas Children’s is active on platforms like Facebook, Instagram, and Twitter, where they share important updates and health information.

Next Steps for Texas Children’s Hospital patients?

Texas Children’s Hospital in Houston is a world-class facility dedicated to providing exceptional care for children. With over 800 beds, cutting-edge services in various specialties, and a strong commitment to research and education, Texas Children’s offers everything a family might need for pediatric healthcare. By understanding its services, patient guidelines, and how to navigate the hospital, families can be better prepared for their visit. Whether for routine check-ups or specialized treatments, Texas Children’s ensures a compassionate, patient-centered experience for every child and family that walks through its doors.

LUXURWAY offers Texas Children’s patient housing in Houston

Luxurway offers comfortable and affordable TCH housing with private fully-furnished homes for rent for Texas Children’s Hospital patients and their families. We understand you may be coming to receive treatment and need a warm and peaceful home to rent near TCH. We are here to help.

We offer fully-furnished, fully-renovated and all utilities-included private home rentals located within 1-5 miles (3-15 minute drive) from Texas Children’s. Foregoe hotels near Texas Children’s Hospital, and instead contact us for TCH housing to rent a home away from home.

Contact us to inquire about our TCH hospital home rental availability and pricing for your stay in Houston.

View Luxurway’s Texas Children’s Hospital lodging

Frequently asked questions

1Where is the best place to stay near Texas Children’s Hospital?
Luxurway is a top luxury option for furnished lodging near Texas Children's Hospital, known for its high-quality accommodations and services.
Does Texas Children’s Hospital have a shuttle to the airport?
Yes, Texas Children's Hospital offers shuttle services to and from local airports for patients and visitors.
Is there a shuttle from Hobby Airport to Texas Children’s Hospital?
Yes, shuttle options are available from Hobby Airport to Texas Children’s Hospital.
Which airport is closer to Texas Children’s Hospital in Houston?
William P. Hobby Airport is closer to Texas Children's Hospital than George Bush Intercontinental Airport.
How big is Texas Children’s Hospital in Houston?
Texas Children's Hospital is one of the largest children's hospitals in the U.S., with a sprawling campus that includes a wide range of specialized medical services and research facilities.
Is Texas Children's Hospital located within the Texas Medical Center?
Yes, Texas Children's Hospital is located within the Texas Medical Center, a large complex that houses many of Houston’s leading healthcare institutions.
Does Texas Children’s Hospital have multiple locations?
Yes, Texas Children's Hospital has several locations across the Houston area, including outpatient clinics and specialty centers.
What is Texas Children's Hospital ranked?
Texas Children's Hospital is consistently ranked among the best pediatric hospitals in the U.S. by U.S. News & World Report, particularly for its expertise in pediatrics and pediatric specialties.
What are the best things to see and do around my hotel near Texas Children’s Hospital?
Nearby attractions include the Houston Museum District, Hermann Park, the Houston Zoo, and Discovery Green Park, providing plenty of options for relaxation and exploration.
What types of specialties does Texas Children's Hospital focus on?
Texas Children's Hospital specializes in a variety of pediatric specialties, including cardiology, oncology, neurology, and surgery, among others.
How do I make an appointment at Texas Children's Hospital?
You can make an appointment online through their website or by calling their patient services department for scheduling.
What insurance plans does Texas Children’s Hospital accept?
Texas Children's Hospital accepts a wide range of insurance plans. It's recommended to check their website or contact their billing department for specific insurance information.
What is the survival rate for patients treated at Texas Children's Hospital?
Texas Children's Hospital has excellent survival rates, especially in its specialized pediatric care. The hospital publishes outcomes for various conditions on its website.
How does Texas Children’s Hospital rank among pediatric hospitals?
Texas Children's Hospital is consistently ranked among the top pediatric hospitals in the U.S., particularly for its comprehensive care and specialized treatment areas.
What clinical trials are available at Texas Children’s Hospital?
Texas Children's Hospital offers a variety of clinical trials for children with different medical conditions. You can explore available trials on their website.
Does Texas Children’s Hospital offer second opinions?
Yes, Texas Children's Hospital provides second opinions for patients and families looking to confirm or explore alternative treatment options.
What support services are available for patients and families?
Support services at Texas Children's Hospital include counseling, social work, nutritional guidance, spiritual care, and assistance for families navigating the hospital experience.
How can I get to Texas Children’s Hospital from the airport?
Shuttle services and rideshare options (e.g., Uber, Lyft) are available from both Hobby and George Bush Intercontinental Airports to Texas Children's Hospital.
What accommodations are available for patients traveling to Texas Children’s Hospital?
There are a variety of lodging options near Texas Children’s Hospital, including hotels, extended stays, and housing specifically designed for patients and their families to ensure comfort during their stay.
Is Luxurway a credible and reputable housing provider?
Yes, of course! For reference, please see our reviews and listings for TMC patients on the following:

1) Luxurway Google Reviews

2) TMC.edu lodging list for patients and families

3) MD Anderson Joe's House lodging list for patients and families

4) Texas Children’s Hospital lodging list for patients and families

Texas Children’s Hospital - TCH Hospital Houston - FAQs